Privacy Policy
At Insightplus, we are committed to ensuring that we process your personal information lawfully to maintain your confidence and trust. This Privacy Policy outlines the way we process your data.
What type of information do we collect?
Personal Data (Personal Data is any information that relates to an identified or identifiable individual)
Personally identifiable information may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using our website.
Usage Data may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Should you send us questions via the contact form on our website, we will collect the data entered in the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto in the contact form only with your consent per Art. 6 (1) (a) of the EU DSGVOGDPR. You may revoke your consent at any time. An informal email making this request is sufficient.
The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Why do we use your personal information?
We only use your personal information when the law allows us to. This will include processing your personal information to:
We will only ever use your personal information for the purposes for which we collected it, unless there is a lawful and justifiable reason to do otherwise. Our conduct, in this regard, will be dictated by the provisions of POPI and South African law.
How do we collect your data?
Some data is collected when you provide it to us. This could, for example, be data you enter in the contact form, contracts, email or telephone correspondence, purchasing or subscribing to products/services, and via our website.
Other data is collected automatically by our IT systems when you visit and use our website. This data is primarily technical data such as the browser and operating system you are using or when you accessed the website.
How long will we use your personal information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
How secure is our data?
We process and protect your personal information in accordance with industry standards.
While we have taken all reasonably practicable steps to protect your personal information, we cannot guarantee that it will not be subject to a security compromise. In such cases, however, we have put in place procedures to deal with any suspected personal information breach and will notify the Information Regulator and, subject to the provisions of POPI, you of any security compromise where we are legally required to do so.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that your data to be corrected, blocked, or deleted. You can contact us at any time using the address given on our website if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the appropriate regulatory authorities.